Australian business details

Business Information

MarginPilot provides ecommerce order-data profit leak analysis and practical operational decision support.

What MarginPilot does

MarginPilot reviews suitable ecommerce order-export data and provides a plain-English Leak Score, operational summary, report, or recommended next actions depending on the product selected.

Typical review areas include refunds, discounts, chargebacks, shipping margin gaps, product-cost pressure, payment fees, ad-spend pressure, and low-margin order patterns.

What MarginPilot does not require

The initial CSV Profit Leak Check does not require a Shopify password, store admin access, banking access, or payment-account access.

Service boundaries

MarginPilot provides operational analysis and decision support. It does not provide financial advice, accounting advice, legal advice, tax advice, investment advice, or guaranteed financial outcomes.

Customer files

The preferred input is an order-level CSV export from Shopify or another ecommerce platform. File quality and available columns affect the accuracy and depth of the result. Product catalogues, customer lists, inventory-only files, and unrelated marketing lists are not suitable substitutes for an order export.

Payments and delivery

Paid checkout is handled through Stripe. Delivery timing may vary with file quality, order volume, product selected, and customer response time. Product-specific descriptions and prices shown at checkout form part of the purchase information.

Customer support

For upload problems, product questions, delivery issues, billing enquiries, refund or cancellation requests, email support.marginpilot@gmail.com.